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Friday, 11 November 2016

Derby Trading Standards criticises defunct Caralot

Motor Trader reports that Derby City Trading Standards has obtained an enforcement order under the Enterprise Act requiring used car supermarket Caralot to refrain from misleasing consumers about the quality of their cars. However, the news coincided with the announcement that the company had gone into liquidation.

The Council said it had investigated 77 complaints against Caralot in three years.  “The business “failed to accept its responsibilities in resolving complaints, publishing misleading statements and omitting vital accurate information about their vehicles,” the Council said. There was also evidence of aggressive sales practices and e-signing finance documents on behalf of customers without their knowledge.

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