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Thursday, 8 November 2012

Consultation on consumer rights directive

The government has held a consultation on the Consumer Rights Directive, which has to be implemented in the next couple of years. The Directive demands important changes to the rules on distance contracts, including the information that must be given, cancellation rights, and performance. The official EU press release (from last year, when the directive was adopted) is here and the BIS page on the directive (including a link to the consultation documents) is here.

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